Holiday Property Management
Hands on, proactive and results-driven.
Yamba & Angourie, NSW
Are you looking to partner with a team who will spend quality time taking care your property and your guests while actively generating bookings and keeping a firm eye on your bottom line?
If so, you’re in the right place.
“This business has emerged as a result of a need I had myself as a property owner in Yamba. I was paying a lot for property management and not receiving the value I expected in return.”
— Kristy McGrath, Principal (and owner of @burleighyamba)
We are hands on.
We spend a lot of time at our properties and it makes all the difference.
Our guests reviews are exceptional and our occupancy is much higher than the market average*.
*Based on PriceLabs insights at time of publishing Oct ‘23
We are good at what we do.
Our guest reviews speak for themselves…
We prioritise our owners’ needs.
Our Owner reviews also help to tell our story…
Kristy offers excellent customer service and an eye for detail. When she took our property to market, it needed trades, furniture and styling. She made this so easy for us, keeping us informed all the way. Since taking this property to market it has had nearly full occupancy. Kristy has exceeded my expectations with her professionalism, warmth and care. Her customer service to both owners and guests, sets her apart in Yamba’s holiday market.
- Holly, The Hill
Kristy, The house looks beautiful. Please pass on my thanks to the cleaners and Hosties for a job well done.
Super happy that we have engaged Pilot Hill.
- Katrina, Tree Views
Kristy McGrath and her fabulous team at Oceanstays.com.au have been incredible to work with. My wife and I are thrilled with the high level of service, professionalism, integrity, responsiveness and communication we have experienced since engaging Oceanstays to manage our property in Yamba NSW. Kristy is honest, accommodating and really goes above and beyond to ensure the property is always beautifully presented. Importantly, she is always trying to maximise the guests experiences while staying at our property too.
James, Yamba Beachside Escape
Pilot Hill Property is new to the real estate tenancy field in Yamba but provides a professional, personalised service second to none. The very hands-on approach offered by Kristy and her small team enables first class service to be offered to her property owners and to their tenants. Kristy ensures all bases are covered in order to bring a wonderful holiday experience to guests booking the properties that she hosts. I can thoroughly recommend her service.
- Cathy, La Ronde One
Oceanstays.com.au has managed my property above and beyond expectations, the guests they have booked have been first class and the management team go the extra mile with inspections after cleaning and restocking. I highly recommend anyone looking for a property manager contact oceanstays.
- Nick, Sunset Cottage
Pilot Hill is the perfect property management company for my needs! I wanted a management company that worked both through Airbnb and had a direct presence and focussed on a good customer experience for the guest. Kristy is a great communicator and easy to work with. She manages two of my short term rental properties and I could not recommend anyone higher!
Bryan, Lazy Woods
Pilot Hill have been a dream to deal with managing our property The Springs Yamba. We needed someone to look after our holiday home who would treat it and our visitors with respect and Kristy has been amazing! All the little extra touches and Kristy and her team’s professional service make us very confident to recommend Pilot Hill Property to anyone who needs to rent an amazing, well managed property or like us, someone to treat your holiday house like their home.
Jacque, The Springs
"We believe in offering more than just accommodation; we provide experiences.”
“Our dedicated team ensures that every property is not only impeccably maintained but also receives the attention and care it deserves. This commitment translates into results, with our occupancy rates consistently outperforming the market average*"
- Kristy McGrath, Principal
*Based on PriceLabs data insights at time of publishing, March 2023
We’re bona fide.
We have proven business experience and more importantly…we get results.
We’re licensed Agents
This is vital for managing your risks and preventing fraud. All funds are deposited into our independently audited trust account for your peace of mind.
We’re transparent
No hidden fees here. We charge a fixed commission and nothing else.
We’re cheaper than you think
Being a ‘virtual’, locally owned Agency we don’t have the overheads associated with a shopfront and we don’t have to pay Franchise Licenses. As such, we’re extremely competitively priced despite our hands-on, labour intensive service.
We’re set-up for success
We’ve invested heavily in technology and people to ensure our business is robust, sustainable and scalable while remaining hands-on. We work closely with our trusted suppliers to manage the peaks and troughs in our market that have left many small operators high and dry come Summer peak.
We get results.
Our occupancy is much higher than the market average (based on PriceLabs data) and our reviews are exceptional.
Our business has had rapid growth and it’s all been word of mouth through our wonderful community of Owners who enjoy a successful partnership with us.
We can take direct bookings
As Licensed Agents we can legally hold Owner funds in Trust. As such we can offer a direct booking channel for guests which makes your property up to 15% more competitive and provides a platform for marketing and running promotions for our properties outside of the booking engines.
We are hands on!
We spend a lot of time at your property so we pick up on the details. Our Hosties come through between every single guest changeover to style, spot clean and personalise. If your guests need us, we’ll be there - even on weekends.
It makes ALL the difference!
We proactively market your property through our instagram account @oceanstays.com.au and through our eNewsletter.
Want to find out more?
Let’s connect.
We’d love to hear from you. Please let us know how we may assist.
Plan and book your next holiday.
Call us.
Call Kristy on o447 574 6o1 to discuss how we can support you to meet your property goals.