We prioritise our owners’ needs.
Our Owner reviews also help to tell our story…
Kristy offers excellent customer service and an eye for detail. When she took our property to market, it needed trades, furniture and styling. She made this so easy for us, keeping us informed all the way. Since taking this property to market it has had nearly full occupancy. Kristy has exceeded my expectations with her professionalism, warmth and care. Her customer service to both owners and guests, sets her apart in Yamba’s holiday market.
- Holly, The Hill
Kristy, The house looks beautiful. Please pass on my thanks to the cleaners and Hosties for a job well done.
Super happy that we have engaged Pilot Hill.
- Katrina, Tree Views
Kristy McGrath and her fabulous team at Oceanstays.com.au have been incredible to work with. My wife and I are thrilled with the high level of service, professionalism, integrity, responsiveness and communication we have experienced since engaging Oceanstays to manage our property in Yamba NSW. Kristy is honest, accommodating and really goes above and beyond to ensure the property is always beautifully presented. Importantly, she is always trying to maximise the guests experiences while staying at our property too.
James, Yamba Beachside Escape
Pilot Hill Property is new to the real estate tenancy field in Yamba but provides a professional, personalised service second to none. The very hands-on approach offered by Kristy and her small team enables first class service to be offered to her property owners and to their tenants. Kristy ensures all bases are covered in order to bring a wonderful holiday experience to guests booking the properties that she hosts. I can thoroughly recommend her service.
- Cathy, La Ronde One
Oceanstays.com.au has managed my property above and beyond expectations, the guests they have booked have been first class and the management team go the extra mile with inspections after cleaning and restocking. I highly recommend anyone looking for a property manager contact oceanstays.
- Nick, Sunset Cottage
Our Ocean Stays manager is incredibly professional. I was referred to her by word of mouth and always think that’s a great way to go. The moment I met Kristy I knew I was in good hands. I put my full trust in her, everything is handled beautifully, attention to detail, the cleaning is immaculate and the marketing Kristy and her team put together far exceeded my expectations. 5 stars from me!
- Jennifer, Sunset Penthouse
Pilot Hill is the perfect property management company for my needs! I wanted a management company that worked both through Airbnb and had a direct presence and focussed on a good customer experience for the guest. Kristy is a great communicator and easy to work with. She manages two of my short term rental properties and I could not recommend anyone higher!
Bryan, Lazy Woods
Pilot Hill have been a dream to deal with managing our property The Springs Yamba. We needed someone to look after our holiday home who would treat it and our visitors with respect and Kristy has been amazing! All the little extra touches and Kristy and her team’s professional service make us very confident to recommend Pilot Hill Property to anyone who needs to rent an amazing, well managed property or like us, someone to treat your holiday house like their home.
Jacque, The Springs