About Us
We’re a locally owned full service real estate agency doing real estate differently.
Real estate sales rewritten.
At Pilot Hill we see sales differently. It’s not about publishing listings into the market and waiting for the right buyer. It’s about finding and converting them.
Our approach blends storytelling with strategy, connecting properties to people through authentic narratives, confident marketing and deliberate outreach. Each campaign is tailored, thoughtful and proactive.
Our team brings energy and real-world experience that extends beyond the sale sign. With personal investment portfolios spanning residential, rural and commercial assets, we understand property from every angle. As owners, investors and negotiators, that insight shapes how we market, price and position homes for maximum impact and measurable results.
We’ve carried the same high-energy, results-driven ethos that made Oceanstays successful into the world of sales. Expect performance first, supported by attentive service and honest communication.
It’s real estate done differently, with fresh eyes, sharp instincts and a level of care that moves more than just the market.
Holidays that feel different.
Oceanstays launched three years ago to fill a gap in the market for holiday management that genuinely understands what owners need and value. We’re proactive, hands-on and results-driven and in setting a higher standard for property care, we’ve lifted the bar for guest experience in Yamba too.
Guests enjoy beautifully presented homes, thoughtful amenities and 24/7 local care, while owners benefit from extra safeguards, strategic marketing and consistent returns.
Behind the scenes, our sister company Coldstream House keeps standards high and costs low, delivering professional cleaning and laundry at well below market rates for Oceanstays homes.
Long term leasing. Managed with care.
For homeowners who prefer steady, year-round returns, we offer long-term leasing that is managed with the same care and attention as our holiday homes. We screen carefully, inspect regularly and communicate often, ensuring both owner and tenant feel valued.
Our goal is simple. Dependable management that protects your property and your peace of mind.
No fuss, just consistent care and great customer service, week after week.
Results that speak for themselves
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22 Bushy St
The estate had been sitting quiet for months, with no sales and plenty of blocks left untouched. Then Pilot Hill stepped in and took a different approach.
Rather than listing and waiting, Kristy McGrath reshaped the story and launched a proactive marketing campaign that turned an overlooked block into something buyers could actually imagine themselves in.
What followed was a wave of genuine interest and a swift, standout result. A sale within four days at a price that delighted the owners.
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22 Yamba Rd had been listed for sale before but was withdrawn after a few months without a result. When the owners turned to Pilot Hill, we refreshed the story, sharpened the strategy and added a touch of the marketing expertise, grit and passion we're known for.
Within two weeks, enquiry surged, multiple offers landed and we sold the home for a result that delighted the Owners.
Same home. Different approach. Remarkable outcome.
Meet our leadership team
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Kristy McGrath
Principal & Managing Director
Kristy is a Licensed Real Estate Agent and experienced property investor. Kristy has managed a number of successful service companies across the globe and has lead marketing and business consulting teams in organisations such as General Electric and RBS. She is highly driven, hard working and passionate about property and customer service.
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Tess
General Manager
Tess is an Operations and Customer Service maestro. She works with the team to implement systems and processes that allow us to deliver a five star standard of service at a competitive price and to consistently deliver on our service standards.
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Mel
Head Cleaner
Mel leads our passionate team of exceptional Coldstream House cleaners from who go above and beyond for each and every stay.
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Kaylene
Accounts Manager
Kaylene is a licensed Property Manager and experienced Business Manager who keeps our accounts in check.
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Alicia
Sales Agent
After decades building a reputation as a successful Chiropractor, Dr Alicia O’Neill has turned to her real passion of property. She brings a lifetime of property investing, countless profitable renovation flips and the sales goods.
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Deb
Experience Manager - Yamba
Deb is an experienced Motel Manager. She has a wealth of Operations and Hospitality experience and has mad maintenance skills.
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Dimity
Experience Manager - Lennox Head
Dimity hails from the super yacht sector with incredible customer service skills and a critical eye for detail.
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Naomi
Operations Support & Experience Manager - Lennox head
Naomi’s background is in Operations in service businesses. There’s nothing this woman can’t do.
A fresh approach
Yamba’s real estate scene is evolving. After redefining holiday management with Oceanstays, Kristy McGrath has expanded her vision through the sales arm of the business operating under ‘Pilot Hill’
Under the Pilot Hill banner, Kristy brings the same high-performance ethos that built Oceanstays’ reputation for care and results. With marketing grounded in insight, communication built on trust and negotiation driven by strategy, Pilot Hill is setting a new standard for how regional real estate is done.
We invest in our community
We genuinely believe that the more we can collaborate and support each other, the more we can achieve and we cheerlead for small business in the regions we operate.
Our family has a strong history with the Yamba SLSC and are proud sponsors of the Yamba SLSC.
We also have strong ties to Redmen Rugby in Grafton where many of our guests come from and where we are also bronze sponsors.
Our Values
Values
Integrity – We do what’s right, always. Transparency, honesty and trust define us.
Customer Focus – Every decision we make puts our guests and owners first.
Excellence – We hold ourselves to a high standard. We’re strategic and outcome driven.
Innovation & Improvement – We embrace technology and smarter ways of working.
Commitment – We see things through.
Hard Work & Reliability – Our team is hands on. We are dedicated, dependable and always deliver.
Owner Success – We’re deliver measurable results.
Let’s connect.
If you’re interested in our services (and even if you’re not) please reach out through our form below. We’d love to connect with you.
Call us.
Call us on 0447 574 601.