About Us

Expert Property Managers in the Clarence Valley, NSW

Where it all began.

Our business emerged from an obvious need in the market for proactive and outcome driven holiday specialists.

We leveraged significant service, marketing and IT experience to build this business from the ground up with Owner and Guest needs and wants in mind. We leveraged the best technology and employed the best people… and the results are evident.

Where we are now.

We’re the go-to website to book quality holidays in Yamba and beyond.

We’ve been operating for three glorious years and each one of our property owners has come to us through word of mouth. We genuinely believe this growth is a result of our exceptional people and the fact that we continue to reinvest and constantly refine and improve the way we operate.

We deliver for our guests and our owners.

Follow us on insta!

It’s hard to articulate just how hard we work for our Owners and how much more time we spend actively managing our properties and reservations and the guest experience.

Follow us on our ‘behind the scenes’ instagram account for a glimpse into our day to day.

@oceanstays.com.au_uncut

Meet our team

  • Kristy McGrath

    Owner and Licensee in Charge

    Kristy is a Licensed Real Estate Agent and experienced property investor. Kristy has managed a number of successful service companies across the globe and has lead marketing teams in organisations such as General Electric and RBS. She is highly driven, hard working and passionate about property and customer service.

    Kristy has managed her own properties including Burleigh Yamba for many years and identified the opportunity to follow her passion by filling an obvious gap in the market for a proactive, hands-on, relationship focussed property agency.

  • Chantal

    Real Estate Advisor

    Chantal Horne is a Clarence Valley Local and a licensed real estate agent who has been involved in real estate for over 15 years.

    Having worked in real estate across Tamworth, Sydney and now Yamba, prior to returning to the valley five years ago, Chantal has covered many facets of property including Residential, Commercial, Rural and Property Development.

    Chantal is passionate about assisting Pilot Hill Property clients with their unique properties and showing visitors the best of Yamba and the Clarence Valley with great quality product & service.

  • Tess

    Operations Manager

    Tess has years of experience in opertions. She helps us keep on top of the various moving elements involved with managing our beautiful properties and makes sure we don’t miss a beat. Tess also helps out when we’re super busy and need more Hosties on the ground in our properties.

  • Dani

    Head Hostie

    Dani is a trained Marine Biologist. She brings the smarts and a whole lot of common sense to our dynamic team. She has an eye for style and detail!

  • Mel

    Head Cleaner

    Mel leads our passionate team of exceptional Coldstream House cleaners from who go above and beyond for each and every stay.

  • Kaylene

    Laundry Manager

    Kaylene is a licensed Property Manager, experienced Business Manager and an expert when it comes to linen and laundry management.

We invest in our community

We genuinely believe that the more we can collaborate and support each other, the more we can achieve and we cheerlead for small business in the regions we operate.

Our family has a strong history with the Yamba SLSC and are proud sponsors of the Yamba SLSC.

We also have strong ties to Redmen Rugby in Grafton where many of our guests come from and where we are also bronze sponsors.

Our vision, mission & values

Vision

To be the go-to website for guests seeking exceptional holiday experiences in the Clarence Valley. We aim to set the benchmark for premium holiday stays by delivering seamless booking, outstanding service and unforgettable experiences, while ensuring property owners achieve strong occupancy rates and maximised revenue.

Mission

At Oceanstays, we create exceptional holiday experiences with measurable success for both guests and owners. Through innovative technology, data-driven strategies and continuous improvement, we deliver high occupancy rates, competitive returns and top-tier guest satisfaction. Our ’hands on’ commitment to comfort, cleanliness and outstanding service ensures every guest enjoys a flawless stay, while owners benefit from optimised financial performance, stress-free property management and proactive property maintenance that protects their investment.

Values

Integrity – We do what’s right, always. Transparency, honesty and trust define us.

Customer Focus – Every decision we make puts our guests and owners first.

Excellence – We strive for the highest standards in service, cleanliness and comfort.

Innovation & Improvement – We embrace technology and smarter ways of working.

Commitment – We see things through, ensuring a flawless experience from booking to departure.

Hard Work & Reliability – Our team is hands on. We are dedicated, dependable and always deliver.

Owner Success – We maximise economic returns through strategic pricing, strong occupancy rates, proactive management and meticulous property maintenance to protect and enhance long-term value.

Let’s connect.

If you’re interested in our services (and even if you’re not) please reach out through our form below. We’d love to connect with you.

Call us.

Call us on 0447 574 601.